User friendly web design is as the name suggests – friendly or easy for people to use, navigate, find information, and know where to go. Today’s users have high expectations when it comes to website...

4 min read

What's the Difference Between Website Hosting & Website Maintenance?

Website hosting services provide a “home” for your site to live so that visitors can come to see it – comparable to a chunk of land with a house and a street address. 
2 min read

Should My Business Create a Customer Portal Website?

What do non-profit and community-based organizations, local businesses, and e-commerce businesses all have in common? They can all benefit from creating a branded membership website. While non-profit...
4 min read

Measuring 'Voice of the Customer' to Create WOW Web Portal Experiences

Let's talk about How to measure the Voice of the Customer to create WOW experiences on your web portal. A strong understanding of who your customers are, what they enjoy, and what they struggle with...
3 min read

Five Reasons to Seek a Fresh Perspective on Your Business Strategy

As the year comes to a close, it is time to reflect on the past three quarters and create a strategic plan for the upcoming year. The plan should include evaluating what worked, what didn’t work,...
3 min read

Creating Amazing Customer Experiences with CX Portals

A Customer Experience Portal is not just a place for an account login, but a place to provide a holistic experience for all who enter. One of the greatest lessons I’ve learned is that to be truly...
3 min read

Website Hosting & Maintenance: What is it, and why is it so important?

If you are fairly new to owning a website, you may have seen a lot of terms that you wonder about. Terms like: web hosting, domains, DNS, nameservers, plugins, CMS, CDN, and more.
4 min read

How to Stand Out with Customer Experiences that Shine

Customer experience directly impacts loyalty, and customer loyalty can rise and fall quite quickly with each stage in the customer journey. Lately, many brands have been catching onto the customer...
4 min read

Firms Risk Litigation for ADA Website Non-Compliance

Government regulation has caught up with technology; businesses that were first impacted in their physical space by ADA Title III accessibility regulations will be some of the first ones faced with...
4 min read

Spring Cleaning: 8 Ways to Refresh Your Website

It’s officially Spring! With spring comes an intuitive desire to start cleaning up, cleaning out, and starting fresh. Why limit that just to your house? Now is the perfect time to take a closer look...
2 min read

GDPR: What It Means For Your Business

Security is key 🔑 When was the last time you ordered a product online? Or sent an email to a colleague with information about a company project with private data? These actions all require a level...
6 min read

California Consumer Privacy Act (CCPA)

Consumer Privacy and Your Business – What You Need to Know Are you a business that sells products or services to consumers online? If so, then regulatory compliance with consumer privacy should be in...