As the world changes rapidly with the COVID-19 Pandemic CommonPlaces wants to assure you that our dedication to our clients and employees has not wavered. We remain fully operational, with the level of support, reliability and performance our customers have come to expect from us over the past 20 years of business. We care about our team and our customers, both current and future, and have taken measures to ensure that we are a point of strength all can rely on.
Our entire team has been working remotely from the beginning, keeping in touch through various modes of communication, including weekly check-ins just to talk and share tips on staying sane and safe while sheltering in place. We have also encouraged flexible hours, allowing employees to create their own schedule and continue providing and meeting the standards of service we have set for ourselves.
For our customers, we know you have all been affected in different ways and we are doing all we can to meet your needs. Our team’s number one priority is keeping your site or portal up to date and ready to serve and keep your customers, members and visitors informed. Whether it is urgent support tickets, creating a communication strategy, keeping your application secure through updates and hosting, we are here for you.
Ben Bassi, our CEO has been reaching out to customers, partners and prospects to share his knowledge and understanding of possible financing alternatives to help companies weather this pandemic. He believes in sharing experiences, challenges and ideas; it often leads to new strategies and initiatives, which help moving forward.
We want you to know that we are available for you online, on the phone or video conference to help you get through this difficult time and to help your business thrive going forward. We want to work with you and strategize ways that help your business as we all respond to these economic challenges. Please let us know what we can do to help and bring security and steadiness to these times of uncertainty.
Ben & Kendra