Customer Experience Portals

Website Development Focused on the Customer Experience Journey

We build custom portals, online communities and websites to engage customers, partners, employees and suppliers.

We build custom developed Customer Experience Portals that automate the Customer Experience Journey.

Security is our top priority. Our developers are HIPAA, ADA & QualComm VPASS certified.

We have over 15 years of Drupal and WordPress experience, completing over 1,000 projects.

We specialize in creating Customer Experience Portals for clients who want to engage their customers by integrating best in class 3rd party web solutions and building a secure, scalable solution.

Build Customer Communities

Engage Brand Advocates

Enhances 3rd Party Software

Improve customer engagement

Fill out the form and we’ll send you a report that evaluates your website effectiveness and engagement.

At CommonPlaces every Customer Experience Portal is customized and built to scale for maximize efficiencies which leads to faster growth via improved customer retention, customer satisfaction and loyalty, and increased up-selling/cross-selling opportunities.

Insights

Helping B2B leaders use technology to drive business

2025 B2B Online Customer and Partner Trends

2025 B2B Online Customer and Partner Trends

B2B relationships are being reshaped by AI, data-driven strategies, economic uncertainty, and growing expectations for digital experiences. Forward-thinking organizations are adapting rapidly to remain competitive. Below are the key trends that will define successful...

The Decline of Customer Service in the Age of Technology

The Decline of Customer Service in the Age of Technology

Have you noticed that Online Customer Service has worsened over the past few years? I have. Websites have poor quality, confusing UIs, slow response, and AI Bots that can’t answer your questions. New customer acquisition can be costly, so keeping your existing...