The Decline of Customer Service in the Age of Technology

The Decline of Customer Service in the Age of Technology

Have you noticed that Online Customer Service has worsened over the past few years? I have. Websites have poor quality, confusing UIs, slow response, and AI Bots that can’t answer your questions. New customer acquisition can be costly, so keeping your existing...

8 Simple Ways to Improve Your Website Security

8 Simple Ways to Improve Your Website Security

With cyber threats becoming increasingly sophisticated, it’s essential to implement robust security measures to safeguard your website and the sensitive information it holds.  You know that you need to keep your website safe from the bad guys, but once you venture...

Website Development Costs: Retainer or Hourly?

Website Development Costs: Retainer or Hourly?

It's no secret that your online presence is an important factor in reaching your annual goals, from reaching and engaging with new leads to establishing long-standing customer relationships. So, investing in your digital ecosystem should be a no-brainer. When...

Factors that Impact the Cost of Your Website Redesign

Factors that Impact the Cost of Your Website Redesign

In today's digital landscape, having a website is essential for businesses. Whether building anew or redesigning an existing one, the million-dollar question: 'What's the cost?' is always asked. It's smart to understand the costs associated with web development before...

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