The Decline of Customer Service in the Age of Technology

The Decline of Customer Service in the Age of Technology

Have you noticed that Online Customer Service has worsened over the past few years? I have. Websites have poor quality, confusing UIs, slow response, and AI Bots that can’t answer your questions. New customer acquisition can be costly, so keeping your existing...

8 Simple Ways to Improve Your Website Security

8 Simple Ways to Improve Your Website Security

With cyber threats becoming increasingly sophisticated, it’s essential to implement robust security measures to safeguard your website and the sensitive information it holds.  You know that you need to keep your website safe from the bad guys, but once you venture...

The Dilemma of Estimates

The Dilemma of Estimates

Estimates serve as the cornerstone of any website project, providing clients with a roadmap for budgeting, planning, and expectation management. They offer a glimpse into the intricate tapestry of tasks, timelines, and resources needed to bring a website to life....

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